Frequently Asked Questions
Everything you need to know about bringing Nuvé into your home.
What is the average shipping time for Nuvé furniture?
Most in-stock items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.
Do you offer white-glove delivery services?
Yes, white-glove delivery is available for large furniture pieces. This includes room-of-choice placement, assembly, and removal of all packaging materials.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Are Nuvé textiles sustainably sourced?
Sustainability is at our core. Our linens and cottons are OEKO-TEX certified, ensuring they are free from harmful chemicals and produced under ethical working conditions.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free financing options through Affirm and Klarna for larger home investments.